Fare management represents a great organizational challenge for public transport companies as they seek to ensure that passengers can purchase the ticket they need quickly and conveniently at any time. Scheidt & Bachmann offers its international clients a range of integrated fare collection solutions for just this purpose. Scheidt & Bachmann’s customer service staff works [...]
For WashTec AG, the leading producer of innovative vehicle-washing solutions worldwide, the quick, professional management of complaints is indispensable when it comes to quality. The Augsburg manufacturer therefore relies on the Web-based software ConSol*CM for its internal complaint handling—with the aim of achieving efficient communication channels for technical inquiries and suggestions. The handling of international [...]