maxdome, a ProSiebenSat.1 Media Corp. company, is Germany’s largest online video store and has decided on ConSol*CM for the handling of customer services. 
maxdome, a ProSiebenSat.1 Media Corp. company, is Germany’s largest online video store and has decided on ConSol*CM for the handling of customer services. 
Münchner Stadtentwässerung MSE (Munich Municipal Sewage Disposal) is using the helpdesk solution ConSol*CM for its internal user services and IT task management. Internal workflows are streamlined and much more transparent now. Thanks to the new software, the 20 employees in the IT department can work faster and satisfy their more than 700 ‘customers’. The optimized [...]
Johnson Controls, a globally active corporation with offices in Essen, Germany, employs ConSol*’s help desk software for managing more than 100 buildings of its customer BASF Ludwigshafen. Thanks to ConSol*CM, Johnson Controls has an automated task workflow for the entire facility management at BASF. The ConSol* software maps two important organizational units: facility management and [...]
The specialist in overnight express delivery uses ConSol*CM for its service desk and for IT service management. ConSol*CM provides an interconnected flow of work processes at TNT Innight, and the flexibility for these to be configured by employees using Workflow Editor. As ConSol*CM is a web-based software solution, TNT Innight’s service teams can carry out [...]
Fare management represents a great organizational challenge for public transport companies as they seek to ensure that passengers can purchase the ticket they need quickly and conveniently at any time. Scheidt & Bachmann offers its international clients a range of integrated fare collection solutions for just this purpose. Scheidt & Bachmann’s customer service staff works [...]