References
Enterprising IT, for over 25 years. Solution oriented, commited, with a wide spectrum of special know-how and branch-spanning practical experience. Our customers trust us, in most instances over many years.
- Customer list – the ConSol* customers at a glance
- ConSol*CM customer list – our customers in the CRM and BPM area
- Customer satisfaction - what our ConSol*CM customers are saying about us
Success Stories
AOK Bayern: Internal IT Support via the Internet
In the late 1990s, health insurer AOK Bayern was faced with the challenge of how to process all support requests from its now 250 satellite offices while at the same time maintaining its high quality standards. The solution: AOK...
Scheidt & Bachmann: International Customer Service Processes
Fare management represents a great organizational challenge for public transport companies as they seek to ensure that passengers can purchase the ticket they need quickly and conveniently at any time. Scheidt & Bachmann...
Kyocera MITA: Sales Management
KYOCERA MITA Germany, the well-known supplier of output solutions, has been using the complete ConSol*CM CRM product range since late 2005.After only two months of implementation, the pilot solution went live. Since then it has...
AXA Assistance: Optimal Service Quality
The AXA Assistance IT support specialists process the requests of 300 employees centrally in ConSol*CM. The software makes AXA Assistance’s helpdesk more transparent and efficient, thus supporting the continual improvement of IT...
City of Regensburg: Task management
The City of Regensburg’s administration has been using ConSol*CM’s Process Management Solution since 2003. All processes within the User Helpdesk, purchasing, and ordering systems since then are being handled using ConSol*...