Our technical hotline provides 1st, 2nd and 3rd-level support for your systems – regardless of whether these are commercial or open-source – for individual machines, heterogeneous systems or complex computer centers. Our technical consultants develop solutions for you either on-site or via telephone, e-mail or remote connection. Our goal as a manufacturer-independent support center is to find the optimal solution for you.
Do you have your own support department? Relieve the pressure on personnel by letting our service desk assist in organizational and coordination tasks.
And of course, we also offer computer operations and administration services.
You can expect from us | - Many years of experience providing support for various UNIX hardware manufacturers
- 24/7 support
- Clear service agreements in regard to availability, reaction times and service
- Competent, rapid help with no call-waiting
- Ad-hoc solutions for simple problems
- Support management
- Quality management in conformance with DIN EN ISO 9001 standards
|
Your benefits | - Maximum availability and system performance
- Qualified solutions
- Fast reactions when problems arise
- Relief of your personnel's time and expense for system maintenance and administration tasks
- Service agreements for individual needs
- Calculable costs
|
Our customers include renowned automobile and hardware manufacturers, telecommunication companies as well as Internet Service Providers.
|
Consulting & Operations 
Back