Speed, individuality and efficiency are the key success factors for help desks that are subject to SLAs. ConSol*CM helps you to roll back costs, thanks to the platform’s lean, flexible processes and intelligently intermeshed architecture.
Help desk for internal and external support
Enterprise case management
In settings where heterogeneous teams interact and standards matter a great deal, ConSol*CM makes complex work processes transparent. The result: individualized, enterprise wide process chains and services are readily accessible.
Ideas – tasks – authorization procedures