Documenting and developing leads efficiently and methodically in such a way that the target contract is concluded: ConSol*CM allows for closed loops, measurable success and increased conversion rates. Because your leads are valuable.
Customer service is mission critical. ConSol*CM enables you to make a positive impression on your customers each time you have contact with them. And this in turn promotes customer loyalty in a manner that pays off in the end.
Speed, individuality and efficiency are the key success factors for help desks that are subject to SLAs. ConSol*CM helps you to roll back costs, thanks to the platform’s lean, flexible processes and intelligently intermeshed architecture.
In settings where heterogeneous teams interact and standards matter a great deal, ConSol*CM makes complex work processes transparent. The result: individualized, enterprise wide process chains and services are readily accessible.


Ralf Peter, Head of ICS Services & Support at TNT Innight