CRM consulting services

One of the hallmarks of our CRM consulting procedure is that we only make recommendations once we have thoroughly familiarized ourselves with your goals and processes. We then provide you with highly efficient, flexible and solution oriented support for roll-out of your new ConSol*CM customer relationship management (CRM) or third party software.

Our capabilities:

  • Seasoned CRM specialists who have extensive knowledge of a broad range of industries and are past masters when it comes to the efficient development of high impact projects
  • Solution oriented collaboration between various consultants and experts, who also do research on your specific subject area and focus completely on your requirements
  • Familiarity with and use of proven modern technologies, methods and concepts

...and how they can benefit you:

  • Rapid and solution oriented implementation of your specifications
  • Expert coordination of the entire roll-out process, including training
  • Expert implementation of your CRM software and integration of existing third party hardware and software
  • Satisfied personnel and customers thanks to optimal process support
  • Long-term investment security

ConSol* TV

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Johnson Controls, BASF
Johnson Controls, a globally active corporation with offices in Essen, Germany, employs ConSol*’s help desk software for managing more than 100 buildings of its customer BASF Ludwigshafen. Thanks to ConSol*CM, Johnson Controls has an automated task workflow for the entire facility management at BASF.

“When ConSol* presented ConSol*CM, we knew right away that this is exactly what we needed.
Within a short space of time, we had an automated task management system that all of our employees could start using immediately. The software is so user-friendly that we only needed half a day for training.”

Volker Kalkbrenner, Project Manager at Johnson Controls IFM Industrie GmbH