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CRM software support by ConSol*
As specialists in all aspects of the software life cycle, we continue to provide you with support for as long as you need it after the software roll-out phase, including support and maintenance for CRM software operation and hosting.
Our capabilities:
- We optimize our products continuously based on customer feedback
- Rapid and expert help desk or remote support – on a 24/7 basis if desired
- Our service agreements clearly stipulate all terms in respect to availability, response times and support
- We can manage operational and hosting processes for you on site or at our computing center
...and how they can benefit you:
- Rapid fulfillment of new requirements via patches and updates
- Rapid and expert problem solving, as well as proactive troubleshooting
- Reduced system administration workload and office space and resource use
- Fulfillment of your specific service requirements and calculable costs
- Maximum system availability and performance
“We were thoroughly impressed by the high level of configurability and flexibility ConSol*CM has to offer. Using the graphic CM/Workflow Editor, we can reconfigure workflows and data entry in the system ourselves in order to meet the unique requirements of our German and international units.”
Thomas von Kannen, FCS Help Desk Manager at Scheidt & Bachmann