Lead management software ConSol*CM
- individual processes
A control center
for your processes
From the first contact to signing of the contract, ConSol*CM enables you to define and optimize your specific sales and marketing processes, response times, and inter-organizational spheres of responsibility. This in turn means the attention is given to each lead at exactly the right time in such a way as to promote the success of your enterprise.
at a glance
ConSol*CM enables you to view quickly the exact information you need, such as the monetary amount of an order, or which product a new contact currently uses. The processing ticket for each marketing, sales and call center staff member contains the exact information that the staff member needs for customer contact purposes. In this process, the ConSol*CM interface solution allows for optimal flexibility.
- customer communication
Process controlled customer
communication via all channels
Unlimited flexibility for your leads. For example, if a customer contacts you via a Web form but asks you to respond via a text message and is only available in the afternoon, ConSol*CM can manage this situation with aplomb, since all relevant information is fed into the system in a customer-centered manner. Individual communication processes allow for optimal quality at all times.
Seamless and reliable
Thanks to ConSol*CM’s Web and role based architecture, you can communicate with your marketing partners, the call center, your field force, or co-workers from other departments without any media incompatibility. This in turn means that all concerned can carry out their work via a central system from any location. And of course this is highly beneficial for your channel business.