Software maintenance
You need software that performs reliably so as to keep your business processes running smoothly and ensure that your investment in the software pays off. To help you achieve this goal, we provide expert maintenance services for both customized and standard software; and we of course tailor our maintenance services to the exact service level you choose.
Our capabilities:
- Extensive experience with the maintenance of proprietary and third party software
- Individualized service agreements at various service levels
- Individually defined SLA processes, priorities and response times
- Software documentation
- Post-provisioning application customization
…and how they can benefit you:
- Totally reliable software
- Outstanding investment security
- We take account of the importance of your mission critical applications
- Proactive management of your applications
- Reliable, complete and apposite responses to your queries
- Costs resulting from changes in your system environment are transparent and planned ahead of time
Reference
ConSol* has been supporting the development, maintenance and operation of FWU AG’s Point of Sale (POS) applications since 2008. The FWU Group is an independent, nationally and internationally active financial services provider specializing in unit-linked life and pension insurance policies. The company has on a number of occasions received international acclaim as the best provider of Islamic life insurance policies…. more
Statement
Henning von Kielpinski, cloud expert at ConSol*:
"The opportunities the cloud 
IT full-service provider implements the ConSol*CM customer service management solution
Brainloop 
ConSol*CM is supported and ready to run with Oracle Exadata