IT service managementIT service management
The extent to which you achieve your business goals largely depends on the quality and characteristics of your IT organization, which should optimally support your business processes, be 100 percent reliable and available, and create minimal costs.
As IT service management (ITSM) experts, we can help you to achieve these goals.
Our capabilities …and how you can benefit from them
- Enhancement of the efficiency, quality and cost effectiveness of your IT organization through the use of targeted measures and proven methods and standards for process optimization in accordance with ITIL
- Consulting, implementation and support from a single provider with an outstanding and dedicated staff
- Extensive experience with the realization for large and complex projects for prominent enterprises
- Transparent costs for clearly defined services
- Targeted KPI reports that document the added value generated by your IT organization
The portfolio at a glance:
- IT consulting – practical solutions provided by vendor-neutral experts
- IT services – expert support for all aspects of your IT operations
- Computing center and network operations – expert advice from an experienced partner who has your interests in mind
Our portfolio in the sector IT service management gets expanded by special Know-how in the following technologies:
Know-how & technologies
| IT consulting |
|
IT services |
|
IT operations |
| Open Source, Nagios NoSQL Virtualization / Cloud: VMware, Citrix / Xen, Hyper-V, Oracle / Sun VID, Open Stack, Nebula ITIL |
|
Linux / OpenBSD |
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Web-Infrastructures: JEE Application Server, Apache Webserver, Apache Tomcat, JBoss, GlassFish, WebLogic, ColdFusion, PHP Databases: Oracle, DB2, MSSQL, MySQL |
Statement
Henning von Kielpinski, cloud expert at ConSol*:
"The opportunities the cloud 
IT full-service provider implements the ConSol*CM customer service management solution
Brainloop 
ConSol*CM is supported and ready to run with Oracle Exadata