Helpdesk, Hotline and Support

• AOK Bayern:
  Internal high level IT support for more than 250 satellite offices
• AXA Assistance:
  Internal IT support for about 300 employees
• Bayerischer Rundfunk (Bavarian Broadcasting Corporation):
  Service management and internal cost allocation
  
• Johnson Controls:
  Facility Management for 100 buildings and help desk
  
• Münchner Stadtentwässerung (Munich Sewage Disposal):
  Helpdesk for more than 500 IT workstations
• RZV - Rechenzentrum Volmarstein GmbH:
  IT support for complex healthcare and ERP solutions

Reclamation and Complaint Management, Call Center, Customer Care

• EP:Netshop GmbH:
  Customer care and call center for the online store

Task and Process Management

• City of Regensburg, Germany:
  Task management and purchasing

Lead Management and CRM

• Kyocera Mita:
  Sales Cycle Management