- Paper trails and long, difficult administration processes are nothing but trouble?
- Your cabinets are overflowing and still information is always missing?
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 The web-based CM/Help software is the customer service specialist among the ConSol*CM software solutions. It ensures that process optimization and workflow management are no longer relegated to cumbersome ring binders.
With CM/Help you map your processes in a flexible way and assure clear communication channels and responsibilities.
The CM/Help graphical workflow editor (see fig.) is used by leading companies and customer-oriented public institutions—quite often for much more than originally planned! Its intuitive design makes it extremely user-friendly. The adaptation process is hassle-free, even though the system is adapted to the required processes and not the other way around.
What’s more, thanks to Java technology, ConSol*CM can be expanded to include a wide range of integrated solutions and enhanced functions. Our consultants can support you in optimizing your business processes.
Your profits with CM/Help for task tracking:
- Transparent task tracking
- Clearly defined (ITIL-compliant) processes and clear responsibilities
- Bundled and readily available information
- Quicker transactions, better results
- Fewer complaints – considerable relief for employees in administration
- Hassle-free adaption process, intuitive use
Replace static data management with dynamic workflow and communications processes!
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