ConSol CM in Lead Management

Our customer is a premium German automobile manufacturer. Top priorities when dealing with interested buyers are professional first impression and a significant, measurable contribution to business performance.

The company uses ConSol CM for lead management and inbound sales in order to more precisely manage the aim of customer loyalty on the very competitive market. The software supports all processes from the processing of customer requests right through to arranging appointments, data maintenance, and performance assessment.

The first signs of success were visible after just a few months:

  • Dramatically increased conversion rate
  • Increased customer satisfaction and customer loyalty
  • Growing market value
  • Improved measurability of dealer performance or advertising costs per customer, for example