Data Protection

ConSol respects and protects the privacy of its customers and visitors to its website. We adhere strictly to the provisions under data protection laws. Our data protection policy explains how the personal data of our visitors is collected and used. It also applies to the ConSol website.

Collection and Use of Information
At various points in its website, ConSol collects information to offer its customers and visitors more convenience. ConSol is the sole owner of the information collected on this site. This information is not sold or leased in any manner whatsoever to any third parties not affiliated with the company.

Different types of data are collected, depending on whether a visitor registers on our website or not.

Automatic collection of anonymous data if the visitor does not register:

ConSol stores log files that track IP addresses in order to analyze trends, diagnose problems with its servers, and monitor the traffic and/or use of the website. ConSol does this for the purpose of offering its customers and website visitors better service.

ConSol uses cookies to render the use of the website more convenient and more efficient for website visitors. A cookie is a data element that is stored on the hard disk of the user and contains statistical information about the user. The use of cookies is in no way associated with identifiable personal information in ConSol products and e-mails. Visitors may decide not to accept cookies at any time. But this may cause certain parts of the ConSol website to become unusable. Some of our business partners, such as our Web analysis service provider, also use cookies on our website. The provider does not have access to this data.
This website utilizes Google Analytics, a Web analysis service of Google Inc. (‘Google’). Google Analytics uses so-called ‘cookies,’ text files that are stored on your computer and that allow for an analysis of your use of the website. The information generated by the cookies about your use of this website is generally transmitted to and stored on a server of Google in the USA. If IP anonymization is activated on this website, however, your IP address will first be abbreviated within member states of the European Union or in other states that are parties to the Agreement on the European Economic Area. Only in exceptional circumstances will the full IP address be transmitted to a server of Google in the USA and abbreviated there. On behalf of the operator of this website, Google uses this information to analyze your use of the website, compile reports on website activities, and render for the website operator further services associated with the use of the website and the Internet. The IP address transmitted by your browser in connection with Google Analytics is not aggregated with other data of Google. You can prevent the storage of cookies by adjusting the settings of your browser software, but we must point out that you may then not be able to use all the functions of this website. You can further prevent Google’s collection of data generated by the cookie and related to your use of the website (including your IP address) and Google’s processing of such data by downloading and installing the browser plugin available at the following link [https://tools.google.com/dlpage/gaoptout?hl=en].
On our website, the code ‘gat._anonymizeIp();’ has been added to Google Analytics to ensure the anonymized collection of IP addresses.

The following applies to registered users:

The ConSol website offers visitors various options to register for promotional and information e-mails, online webinars, and resources as well as support with the evaluation of our software and services. These registration forms enable visitors to sign up for ConSol mailing lists, and require the entry of contact information (such as name and e-mail address). We use this contact information for the purpose of mailing out the requested information about our company, our products, or our services. During the registration process, users can select whether they agree to the terms of use or not. Users who have registered and subsequently wish to withdraw their registration can cancel future e-mails at any time (see section ‘Unsubscribing” below).

As is customary in the industry, ConSol utilizes pixel tags and other methods to collect information about e-mails that the company mails out to registered website users as well as about the recipients of e-mails that registered users send to other persons. Pixel tags are tiny graphics files contained in HTML-encoded e-mails. When such an e-mail is opened in an HTML-capable e-mail program, the recipient’s computer accesses the ConSol servers to locate the pixel tag file. This allows ConSol to record and store information, such as e-mail addresses, the date and time when the recipient opened the e-mail, the HTML capability of the recipient’s e-mail program, and other protocol information. ConSol uses this information to optimize the delivery of future e-mails.

Our service provider CleverReach GmbH & Co.KG does not use any contents or e-mail address lists provided by ConSol for any purposes other than for the creation and delivery of communications requested by ConSol.

Unsubscribing and Updating Information
If a user no longer wishes to receive the ConSol Newsletter, mailings, and promotional information, it is possible to unsubscribe by simply following the instructions contained in each Newsletter. If personal data changes or an e-mail recipient no longer wishes to receive specific mailings, all information or specific data can be corrected, updated, or deleted by entering the relevant changes on our website.

Security and Data Protection
ConSol and its service providers take all precautionary measures to protect the confidentiality and security of the information of website visitors and customers by means of industry-specific security measures, such as firewalls, in combination with carefully developed security procedures. These measures serve to protect visitor and customer information from loss, misuse, or unauthorized changes.

The employees of ConSol have been trained and obligated to protect the information of customers and website visitors. Using physical, electronic, and procedural measures safeguards, we limit access to such personal information to the employees who require such information for business purposes. In addition, we conduct regular inspections to examine the appropriateness of our security measures.

Data transmissions to third countries occur only in connection with contractual execution, necessary communications, and other exceptions specifically stipulated in the German Federal Data Protection Act (BDSG).

These third countries are: USA.

Data Protection Officer
ConSol employs a data protection officer who is responsible for the internal supervision of ConSol’s data protection policy. ConSol trains its employees regularly to ensure compliance with this policy. Current data protection officer: Michael Elbel

Links to Other Websites
The website of ConSol or communications created by ConSol may contain links to other websites. ConSol does not accept liability for the data protection practices or the contents of such other websites. Visitors who do not agree with such companies’ collection of information about them should contact the companies in question directly.

Contact
If you have questions or concerns about this policy, please contact the acting data protection officer at the address below or send an e-mail to datenschutz@consol.de.

Disclaimer
We do not accept any liability for the contents of external links, despite careful monitoring of the contents. Only the operators of the linked websites are responsible for their contents.

Copyright
ConSol GmbH 2017