Managed Services, Operational Services and Customized Support

Your business success is closely linked to a smooth support of your IT. Place availability, performance and security of your systems and applications in the hands of experts! With ConSol’s support, you will benefit from more than 30 years of experience in IT operations across all sectors – not least in application operation and heterogeneous environments.

At ConSol, specialists from all areas of expertise work hand in hand to ensure your business continuity. Around the clock and with excellent services matching exactly your individual requirements. Benefit 24/7 from our qualified, competent service and SLAs tailored to your specifications. ConSol takes pride in ensuring calculable costs and efficiency for any project size – whether on premises or in the cloud.

How We Work

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On Alert for You. Round the Clock.

In accordance with the SLA, you will be able to rely on trusted, qualified contacts speaking your language, as well as on high-quality IT operations close to you. Up to 24/7.

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Field-tested – from M to XL

Benefit from our best practices! ConSol experts derive their knowledge from more than three decades of project experience across all sectors – in medium-sized companies as well as in DAX corporations and other heavyweights.

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Certified Processes

You can always rely on ConSol: Our processes are ISO 9001 and ISO 27001 certified and we are continuously working to improve them – making us a strong partner in all aspects of your IT infrastructure.

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Customized with Flexible SLAs

You determine the scope of services you want our team to provide for you: You determine service level, priorities and response times individually, thus controlling costs at all times.

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At a Par

At ConSol, we write partnership and non-proprietary consulting in capital letters. This enables us to solve even the most complex tasks competently and efficiently – in the interest of our customers.

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One Address – All Experts

In addition to IT operations experts, software engineers, IT architects, monitoring teams and consultants, ConSol unites specialists from all areas of expertise under one roof. Just to make sure, that your IT is always working smoothly.

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Calculable Costs

You pay exactly what we have agreed on in the scope of services. This transparency is the basis for any trusting cooperation. And you will also benefit from a long-term planning security.

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Automation for High Efficiency

We want neither you nor us to take the same step twice. Automation enables efficient work, ensures high standards, guarantees reproducibility, and reduces the error rate. The more, the better.

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Step by Step. No Risk.

You determine the services you want and the tasks you want to entrust ConSol with. Simply choose from our service range of single and consecutive modules. To us, the single important goal is the success of your implementation.

Further Services & Benefits

Technologies & Competencies

Oracle Solaris
MySql
Linux
Ansible
aws - amazon web services
Microsoft Azure
OpenShift
Kubernetes
Grafana
cucumber
SoapUI
Mail
FTP
JMX
Prometheus
Docker-Container
Progress
Oracle GlassFish
Oracle Weblogic
Dynatrace
Cisco Email Security Appliance
Red Hat
HP-UX
Lastline Email Security
Skype for Business
MariaDB
SuSE Linux
Microsoft Windows
Microsoft Exchange
Microsoft SQL Server
EDB Postgres
DMARC
Zabbix Monitoring

Project Profiles

Our IT operational services are sector-independent. From numerous operations projects in the automotive industry, with banks & insurance companies and in the IT & telecommunications sector, we have gained solid know-how and a great deal of practical experience.


2nd Level End User Support for a Major Automotive Manufacturer

Industry sector: Automotive

Project content: Professional user support for enterprise applications in the areas of messaging, mobility and unified communications.
Details: Demanding SLAs up to 24/7, tools like Exchange, PowerShell, AirWatch, Cisco etc.

End-to-end Service for IT Infrastructure at hetras

Industry sector: Tourism, IT Management

Project content: Combination of Public Cloud and "classic" Data center in a virtual environment.
Details: SaaS, manufacturer-independent consulting.

Operations and Maintenance at FWU

Industry sector: Banks & Insurances

Project content: Islamic Banking > Operations and maintenance of the point-of-sale application.
Details: International deployment, 24/7 remote operation

Distortion-free IT Operations at Carglass

Industry sector: Automotive, Services

Project content: Monitoring of business-critical IT systems. ConSol support connection via site-to-site VPN connection.
Details: OMD as Monitoring-Basis, 24/7-Support.

Security E-Mail Backbone for a German Automobile Manufacturer

Industry sector: Automotive

Project content: 24/7 operations of the antivirus/anti-spam service & the central e-mail backbone of the large corporation.
Details: Cisco Email Security Appliances, Connection of externally hosted projects, Rollout of security mechanisms.

Safe Operations with Europipe

Industry sector: Steel Processing

Project content: 24/7 monitoring and support of production-relevant IT systems.
Details: Remote, Europe-wide locations, OMD with Nagios

Remote Management for an Automobile Bank

Industry sector: Banks & Insurances

Project content: Operations of web and application servers including proactive monitoring.
Details: 24/7 support for applications including online banking & fleet management

Phone Number Management Applications at O2: Development & Support

Industry sector: Telecommunications

Project content: 3rd level support including infrastructure and middleware diagnostics.
Details: Software Engineering plus Application Support & Assistance

High-end Support for a Unix Hardware Manufacturer

Industry sector: Manufacturing Industry

Project content: Project content: Support of the ongoing system operation with several thousand requests per month.
Details: 2nd and 3rd Level Support, ISO 9001 certified, 24/7

Operational Support & Remote Operating Services for Bauer Systems

Industry: IT in the media environment

Project content: Support, Administration, Incident- / Change Management & Monitoring for continuous availability of mission critical production systems.
Details: 24/7, individual SLAs, Mac environment

IT Operations with ConSol – 24/7 Trouble-free

Whatever your expectations or your requirements: In digitally heterogeneous environments you can always count on ConSol. Because we consider ourselves managers of your IT services – always exactly where you need us, at all times:

We are specialists for the operating systems Linux, Unix, or Windows. We are experts in working with the application servers Jboss, Glassfish and Oracle Weblogic. Our expert teams know their way around almost all databases (MS SQL, Oracle, PostGres and Progres, My SQL / Maria DB). Monitoring, automation of operational topics and much more are part of ConSol’s core business as well as operations: operation of databases, applications, clouds, infrastructure, OpenShift, middleware or networks – we care for our customers and we will care for you!

Contact

Peter Hotter

+49-89-45841-100