OpenShift Operations: Remote, 24/7 and high performing
Take advantage of our extensive know-how as a Red Hat Premier Partner and create freedom for your business.
Support your team
With Red Hat OpenShift on a Kubernetes basis, you have a modern container platform for the development and operation of cloud-native applications. Want to free up your developers and not worry about everything? Then you can rely on our OpenShift operations team of German- and English-speaking experts who are available around the clock.
We look at your system entirely – including infrastructure, the OpenShift platform itself and various applications. Our service package includes cluster health and container monitoring, which allows us to speed up troubleshooting and solve problems proactively.
We plan and deploy your OpenShift Minor/Errata and Image Updates. The high degree of automation and so-called "self-healing processes" reduce downtimes in OpenShift to a minimum. Using the monitoring data and monthly ticket reports, we evaluate the platform’s workload and performance. In regular service review meetings, we discuss the results with you and take actions to optimize the platform.
SPoC for our customers
There is no such thing as "having to ask your way through" in case of any malfunctions. As your single point of contact, we are your reliable partner in incident, problem and change management. Our customers are for example companies from the automotive & telecommunications industry, plant engineering and construction or retail trade. All of them have been relying on our expertise for years. Please feel free to contact us if you are interested in our services!
|Incident management||5x8 (9 am - 5 pm)|
National holidays excluded
|Monitoring infrastructre (OCP Services, Ressources)|
|Container monitoring > Prometheus|
|Security updates (as soon as available)|
|OpenShift Errata/Image Update (Bugfixes etc. within a release)||1 x per month||as soon as available|
|Response time||4 h||2 h|
|Integration of further nodes||T&M||T&M|
|Change of infrastructure||T&M||T&M|
|Operation workload scheduling/Ressource management||optional||optional|
|Operation CI/CD Pipeline||optional||optional|