High-level OpenShift Support: Count on Us when Things Get Tricky

Your operations team has enough to do with their own activities. As Red Hat Premier Partner, we'll take care of the rest. Competent, uncomplicated and round the clock.

You are successfully using Red Hat OpenShift on a Kubernetes basis as a development platform. But your operations team lacks the OpenShift experience to manage everything on their own? Our team of German- and English-speaking experts can help you quickly and easily in any situation so that your business can continue as usual.

The ConSol OpenShift Support records, classifies and corrects malfunctions. With its extensive expertise the team is the perfect partner for your container platform operation on OpenShift. When troubleshooting and correcting errors, we look at the system as a whole and think outside the box. We continuously optimize our cooperation by documenting changes and conducting service reviews by phone.

OpenShift Support:
Services for Our Customers in Detail

Our customers are companies from the automotive & telecommunications industry, plant engineering and construction or retail trade. They have trusted our expertise for years. Please contact us if you are interested in our services!

  • Red Hat Premier Partner with top OpenShift expertise
  • 24/7 operating team with German- & English-speaking experts
  • Many years of experience in operating heterogeneous environments
  • Ticket opening by phone or e-mail
  • Support of your operations team
  • Calculable costs

 

 StandardPremium
Support5x8 (9 am - 5 pm)
National holidays excluded
24/7
Ticket opening by mail  
Ticket opening by phone  
Recording, classification and troubleshooting of malfunctions  
SPoC: Tracking, monitoring, SLA management of open support cases & tickets at Red Hat  
Hours included8 h/month15 h/month
Additional hoursprice on requestprice on request
Service review by phone1x per quarter1x per month
Response time Prio 14 h2 h
Response time Prio 28 h4 h
Response time Prio 348 h24 h
Change of infrastructureT&MT&M
Documentation of changes  
Monthly ticket report  
Additional expert advice T&M

Contact

Peter Hotter

+49-89-45841-100