Islamic Banking: ConSol develops application for FWU

ConSol has been supporting the development, maintenance and operation of FWU AG’s Point of Sale (POS) applications since 2008. The FWU Group is an independent, nationally and internationally active financial services provider specializing in unit-linked life and pension insurance policies. The company has on a number of occasions received international acclaim as the best provider of Islamic life insurance policies. FWU, an internationally-oriented financial services provider with its head office in Munich, utilizes in its front office a web application jointly developed and supported by ConSol. The application enables it to sell Shari`ah compliant life insurance policies at Point of Sale via local banks in the Arabic-speaking and Islamic region.

FWU equips these banks in its sales channel with a POS web application that allows quick and trouble-free processing of the necessary insurance and customer data. The POS application has an interface to a transnational, centralized back office that handles the necessary communication between the FWU insurance offices and the banks in Saudi Arabia, the United Arab Emirates, Malaysia and Pakistan. Over time, FWU developed the need for a more flexible and stable system. As a result ConSol worked together with FWU to first optimize its processes for setting insurance tariffs, and then re-implemented these processes based on the most advanced technologies available today. Per tariff there are a number of processes covering the entire life cycle of an insurance policy, from the lodgment of an application, amendment of the data, right through to expiry of the policy on maturity.

Benefits:

  • One-stop development, maintenance and operation
  • Flexible and stable system for international use (English and Arabic)
  • Ongoing comprehensive IT advice allows expanding the business activities into further countries in the Arabic-speaking region
  • 24/7 operation via remote access from computers in Munich and Malaysia

“We decided to go with ConSol because their software experts examined our, in some cases, very specific requirements in great detail before implementing the processes.“

Dr. Angela Dirrheimer, responsible for IT on the FWU AG board of directors.

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