Price models monitoring


Prices monitoring workshop (content/POC according to prior agreement, generally two-day)

On-site workshop: starting from € 3.400.-*


Prices monitoring: consulting/development/projects

Monitoring consultant: daily rate € 1.520.-*


Pices monitoring: support/operation services/hosting packages

(standard packages, alternative models according to prior agreement)


  • Support during common office hours.
  • 12 hours of support per year included.

Ideal for companies that would like to service their monitoring environment themselves, occasionally resorting to professional assistance.

  • Support during extended business hours.
  • 18 hours of support per year included (additional hours are discounted according to scale IV).

For companies that would like to receive professional aid on short notice.

  • Professional 24/7 support of your monitoring system by our ISO 9001 compliant remote operation center, featuring short response times.
  • 24 hours of support per year included.

Ideal for companies whose IT is focused on their core business.

  • Around-the-clock hosting and operation of your monitoring system from an ISO 9001 compliant remote operation infrastructure, featuring shortest response times and ITIL standardized process handling.
  • 48 hours of support per year included.

Ideal for ITIL oriented companies. 

Packages

Package
Description
Basic rate/month
Hours/year included
Time frame
Response time
A
Support
800 €
12 hours**
5x8
24 hours
B
Support
1.200 €
18 hours**
5x10
4 hours
C
Operations + Support
3.800 €
24 hours**
7x24
2 hours
D
Hosting + Operations + Support
4.500 €
48 hours**
7x24
1 hour

* if necessary traveling expenses extra
** further time quota optional at extra cost