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191. Education and research   IT services for educational and research institutions – New technologies expand knowledge In today’s world, research and education would be unthinkable without IT. This includes everything from...  
192. The Five Most Important Reasons to Combine BPM and CRM   Advantages of a customer-focused Business Process Management - the significant benefits for companies Maintaining a customer focus is naturally an important factor in the success of any company. But...  
193. ABB: Global Service Processes centrally controlled & analyzed across countries   ABB used ConSol CM to develop a standardized, global technical 24/7 customer support platform – including hotline and e-mail. Transnational analysis improved service quality significantly. ABB used...  
194. ConSol 24/7 customer support: ISO 9001 certificate confirmed by TÜV Süd   Again the ConSol 24/7 customer support achieved top marks. The ConSol operating center once again underwent the certification process in July as part of a fourth audit by TÜV Management Service....  
195. pbb Deutsche Pfandbriefbank: Monitoring with Sakuli   With the universal test framework Sakuli, pbb Deutsche Pfandbriefbank is able to pinpoint and resolve disruptions in performance or functioning in its central applications and IT...  
196. ABB Uses ConSol CM for Its Global Service Processes   Software from ConSol provides the platform for the further development of a standardized, 24/7 global technical support service Software from ConSol provides the platform for the further development...  
197. Professional Collaboration with Fastlink: Joint Venture in the GCC region   35 years of IT experience combined with market knowledge for the Arab Gulf states, and ministries and state authorities in particular The Munich-based IT full-service provider ConSol Software GmbH, a...  
198. M-net: Electronic data exchange makes process of changing carriers easier   In order to optimize the processes of changing carriers and increase customer satisfaction, M-net decided to introduce the new WBCI standard (WITA Based Carrier Interface) for data exchange with...  
199. Käserei Champignon: Optimized processes for cheese production and IT   Käserei Champignon, based in the Allgäu region of Germany, is known for its traditional artisanal cheese-making methods, the high quality of its products, and its camembert. Käserei Champignon, based...  
200. EUROPIPE: More stable operation of logistics and manufacturing systems   EUROPIPE is the leading manufacturer of top-quality large-diameter pipes for transporting gas, oil, and water, also for use under harsh conditions. EUROPIPE is the leading manufacturer of top-quality...  
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