Every interaction with your customers is an opportunity – take advantage of it.
With ConSol CM you can strike a balance between meeting the needs of your customers and partners and having efficient and transparent business processes in customer service.
ConSol's servicemanagement software is a customer-centered and CRM oriented BPM solution and can model all your tasks in customer service, servicemanagement and complaint management and establish a direct link to your customer data.
This way, your customer service representatives always have all the information they need at a glance so that your customers can enjoy fast and precise responses. This boosts customer loyalty, which ultimately benefits you.
Would you like to know how our customers have designed effective processes for customer service, servicemanagement and complaint management? Then take a look at our success stories!