Stuttgart Higher Regional Court: Reporting without borders

Around 70 employees from the notaries public/land registries, courts/public prosecutor’s office, and forumSTAR (court automation program with standardized, cross-disciplinary screen design) groups at the Joint Data Processing Judiciary at Stuttgart Higher Regional Court work with ConSol CM. All queries regarding IT for the specialist applications in use and office communication equipment in individual areas are taken by e-mail or phone over the hotline at the Joint Data Processing Judiciary and are processed as service tickets by the ConSol CM workflows.

ConSol CM offers diverse reporting functions thanks to its data warehouse module together with the Pentaho BI solution. This open-source software replaces Oracle Apex at the Joint Data Processing Judiciary. The ConSol CM data warehouse stores process-relevant information. It is available for data analysis, for example, to optimize the IT workload. The new solution means that user data no longer has to be managed separately. It is simple to install web-enabled reports.

Benefits:

  • Central, cross-departmental data
  • Maximum service process transparency
  • Diverse reporting options: Precise and informative evaluations regarding the IT workload
  • Reduction in administrative workload and simplified user management

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