ConSol CM support and operation services – all from a single source

We are specialists in the entire software lifecycle. We don’t stop serving you once our BPM system has been installed; we stay by your side for as long as you as you need us.

Our comprehensive services for ConSol CM include:

Support and maintenance from a single source

  • Maintenance of your ConSol CM system
  • Free 2nd level support (Mon–Fri/9 a.m. to 5 p.m.) as part of a maintenance agreement
  • Direct point of contact with expert knowledge

Your benefits:

  • Professional and fast support services by a competent partner
  • Synergies from over 15 years of providing expert support for ConSol CM

Operation directly at manufacturer’s location

  • Proactive problem management
  • Operation services based on tailored service level agreements
  • 24/7 operation on request

Your benefits:

  • Reduced workload for your IT department
  • In-depth operation expertise directly at the manufacturer’s location in Munich, Germany
  • Over 10 years of experience operating complex, high-availability systems

Support portal

Our portal provides support information exclusively for ConSol CM customers.

Are you already a ConSol customer with a valid ConSol CM maintenance agreement?

Then you can use the ConSol CM support portal to submit your support requests and track the current status for all issues related to ConSol CM.

Our support team is there for you on weekdays from 9 a.m. to 5 p.m., excluding national holidays.