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IT Expert Support - Up To 7x24, With A Real Hands-on Mentality

No Diversions. 
No Call Centres.

Solution-orientated
There For You.

When IT systems are down, every minute counts. 
With our IT Expert Support, experienced specialists are at your side around the clock - in the event of failures, capacity bottlenecks or during operation. Without detours, without waiting times, but with in-depth expertise and a genuine hands-on mentality.

Your benefit: shorter downtimes, stable systems and more focus on your core tasks.

ConSol IT Support - As Individual As Your IT

What You Can Rely On

  • Clearly structured, ISO-certified support process
  • 24/7 availability on request with response times according to customised SLAs
  • Remote or on-site - we are there when you need us

How You Can Benefit

  • High-end expertise in system operation, DevOps, automation, cloud-native and more
  • Support with acute problems, planned migrations, capacity bottlenecks
  • Direct access to top experts with a deep understanding of technology

Special Focus: OpenShift & Kubernetes Support

Do you use Red Hat OpenShift as a development platform based on Kubernetes and don't want to manage everything on your own? Don't worry, our OpenShift support team is there for you and the special requirements of container platforms. We offer you rapid assistance in the event of faults, specific expertise for configuration issues or support for all aspects of your OpenShift or Kubernetes environment.

Your Benefits

  • Well-founded OpenShift & K8s experience from real customer projects
  • Assistance with installation, operation, monitoring, logging, security
  • Error analysis and troubleshooting by experienced senior engineers
  • Flexible options: on-demand or as a long-term extension of your teams

More details

What is Important in IT Expert Support?

Look for real expertise, not just response times. Highly qualified engineers, transparent processes, ISO certifications and the option of receiving support both remotely and on-site are important.

In many industries today, continuous availability is essential - especially for production-critical systems or global business operations. Reliable 24/7 support minimises downtimes and reduces risks.

Certifications such as ISO 9001 (quality management), ISO/IEC 20000 (service management) or ISO/IEC 27001 (information security) show that the provider works according to recognised standards - an important factor for quality, security and compliance.

Modern container platforms require in-depth technical knowledge. Specialised support from experienced engineers can be crucial, especially in the event of malfunctions, complex configuration or scaling.

Support from your own country offers advantages: Cultural understanding, data protection compliance, linguistic clarity and shorter distances - particularly important for time-critical or security-relevant issues.

ConSol Operational Services - Your Benefits

German-speaking, close by & up to 24/7.

You can rely on qualified experts in your area at around the clock.

Tried and tested for over 40 years. From M to XL.

ConSol has been convincing since 1984 - in medium-sized  as well as in DAX companies.

Tailor-made: Flexible SLAs & calculable costs

Benefit from maximum transparency & long-term planning security.

You Have An Urgent Need For Support? Our Teams Are Here For You 24/7.

Let's talk!

Marc Mühlhoff

# IT Ops
# Observability
# Cloud Services
+49-211-339903-74
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