IT Expert Support - Up To 7x24, With A Real Hands-on Mentality
When IT systems are down, every minute counts.
With our IT Expert Support, experienced specialists are at your side around the clock - in the event of failures, capacity bottlenecks or during operation. Without detours, without waiting times, but with in-depth expertise and a genuine hands-on mentality.
Your benefit: shorter downtimes, stable systems and more focus on your core tasks.
ConSol IT Support - As Individual As Your IT
What You Can Rely On
- Clearly structured, ISO-certified support process
- 24/7 availability on request with response times according to customised SLAs
- Remote or on-site - we are there when you need us
How You Can Benefit
- High-end expertise in system operation, DevOps, automation, cloud-native and more
- Support with acute problems, planned migrations, capacity bottlenecks
- Direct access to top experts with a deep understanding of technology
Special Focus: OpenShift & Kubernetes Support
Do you use Red Hat OpenShift as a development platform based on Kubernetes and don't want to manage everything on your own? Don't worry, our OpenShift support team is there for you and the special requirements of container platforms. We offer you rapid assistance in the event of faults, specific expertise for configuration issues or support for all aspects of your OpenShift or Kubernetes environment.
What is Important in IT Expert Support?
Look for real expertise, not just response times. Highly qualified engineers, transparent processes, ISO certifications and the option of receiving support both remotely and on-site are important.
In many industries today, continuous availability is essential - especially for production-critical systems or global business operations. Reliable 24/7 support minimises downtimes and reduces risks.
Certifications such as ISO 9001 (quality management), ISO/IEC 20000 (service management) or ISO/IEC 27001 (information security) show that the provider works according to recognised standards - an important factor for quality, security and compliance.
Modern container platforms require in-depth technical knowledge. Specialised support from experienced engineers can be crucial, especially in the event of malfunctions, complex configuration or scaling.
Support from your own country offers advantages: Cultural understanding, data protection compliance, linguistic clarity and shorter distances - particularly important for time-critical or security-relevant issues.
Our Portfolio around IT Support
ConSol Operational Services - Your Benefits
You Have An Urgent Need For Support? Our Teams Are Here For You 24/7.

Let's talk!
Marc Mühlhoff