At your side

when things get critical

 

Your employees have a good handle on the operation of your IT. Nevertheless, from time to time problems and escalations occur that could be solved much faster by experts with great experience and vast knowledge zooming in than by an inhouse team looking out for solutions. Benefit from the expertise and many years of operational experience of ConSol’s support engineers: We know all the parts of IT infrastructures and we specialize in finding our way quickly even in complex environments.

If required, ConSol offers IT support for almost all technologies commonly used on the market. Our IT experts will assist you with the detailed analysis, evaluation and, if necessary, troubleshooting.
Right by your side, competent, fast and – if necessary – around the clock, by telephone or remote access. Individually agreed SLAs make costs transparent and calculable.

Rely on Our Rapid Reacting Force

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German-speaking. Around the clock.

Depending on the SLA, you can rely on familiar, qualified contacts who speak your language - and on high-quality IT operations in regional proximity - up to 7x24 hours.

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Field-tested – from M to XL

Benefit from our best practices! ConSol experts derive their knowledge from more than four decades of company project experience across all sectors – in medium-sized companies as in well as DAX corporations and other heavyweights.

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ISO Certified

You can always rely on ConSol: We are ISO 9001 and ISO 27001 certified and we are continuously working to improve our processes – making us a strong partner in all aspects of your IT infrastructure.

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Customized with Flexible SLAs

You determine the scope of services you want our team to provide for you: You determine service level, priorities and response times individually, thus also constantly controlling costs.

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One Address – All Experts

In addition to IT operations experts, software engineers, IT architects, monitoring teams and consultants, ConSol unites specialists from all areas of expertise under one roof. Just to make sure, that your IT is working smoothly at all times.

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Calculable Costs

You pay exactly what we have agreed on in the scope of services. This transparency is the basis for any trusting cooperation. And you will also benefit from a long-term planning security.

More than
200 customers
trust ConSol for their IT & software

IT support from IT experts: details of the ConSol offer

 Operational ServicesManaged ServicesIT Support
Predefined SLAs   
Custom-designed SLAs   
Proactive Problem Management   
Automatic Alerts   
Performance Monitoring   
Single Point of Contact (SPoC)   
Operational Responsibility   
German-Speaking   
Monthly Service Meetings   
Web Access to Service Status   
Capacity Planning   
Monitoring of Application-specific Connectors   
Access to Expert Knowledge   
Security   
24/7   

Technologies & competencies of our IT experts

Oracle Solaris
MySql
Linux
Ansible
aws - amazon web services
Microsoft Azure
OpenShift
Kubernetes
Grafana
cucumber
SoapUI
Mail
FTP
JMX
Prometheus
Docker-Container
Progress
Oracle GlassFish
Oracle Weblogic
Dynatrace
Cisco Email Security Appliance
Red Hat
HP-UX
Lastline Email Security
Skype for Business
MariaDB
SuSE Linux
Microsoft Windows
Microsoft Exchange
Microsoft SQL Server
EDB Postgres
DMARC
Zabbix Monitoring

With tailored IT support packages, we assist your company exactly where needed. On request, ConSol staff and IT experts are available around the clock. IT support jobs are carried out by telephone or e.g. via remote maintenance.

Our support and IT services range from virtualization (VmWare, OracleVM, SolarisZoning etc.), Unix/Linux/Windows OS, networking (e.g. Jiniper, FortyGate or Cisco), storage (NetApp etc., and more.), databases (Oracle, MySql, MariaDB, Postgres, Progress, MongoDB, InfluxDB), monitoring (e.g. Nagios, Prometheus, and Grafana) to web middleware (e.g. Apache, Ngnix, Tomcat, WebLogic, JBoss, Glassfish, Payara) and applications.

We also provide analyses, e.g. on stability or performance problems of your individually developed or purchased standard applications.

Profit

even in
complex heterogeneous environments

 

Contact

Marc Mühlhoff

Get in touch with us now!

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