High-level OpenShift Support:
Rapid Assistance in Critical Situations

 

Your company has enough work to do handling standard operations. As Red Hat Premier Partner we attend to everything else. Competent, straightforward and around the clock.

You already use Kubernetes based Red Hat OpenShift successfully as your development platform, but your operations team still lacks some OpenShift experience to manage everything on their own? Our experts offer you quick and straightforward support in any situation, making sure your business will be able to continue as usual.

ConSol OpenShift support provides outstanding expertise – recording, classifying, and eliminating errors, it proves to be the perfect partner for your OpenShift container platform operations. When troubleshooting and debugging, we always view the system as a whole and look at the bigger picture. By documenting the changes and calling for service reviews we are continually optimizing our cooperation.

OpenShift Support: Our Customer Services in Detail

Our customers are corporations and companies in various sectors, among them automotive, telecommunication, plant engineering and retail. They all have been trusting our competences for many years. Feel free to contact us if you are interested in our services!

  • Red Hat Premier Partner with an outstanding OpenShift expertise
  • 24/7 operations team of German speaking experts
  • Many years of experience in operating heterogeneous environments
  • Ticket opening via phone or e-mail
  • Lightening your Ops team’s load
  • Calculable costs

 

Our OpenShift Support Packages

 StandardPremium
Support8/5 (9.00 a.m. to 5.00 p.m.)
Excl. national holidays
24/7
Open Ticket by Mail  
Open Ticket by Phone  
Register, Classify and Eliminate Malfunctions  
SPoC:Tracking, monitoring, SLA management of open support cases & tickets at Red Hat  
Hours included8 h/month15 h/month
Additional hoursPrice on demandPrice on demand
Service Review by Phonequarterlymonthly
Response Time P14 h2 h
Response Time P28 h4 h
Response Time P348 h24 h
Change of Infrastructure (VPN access required)T&MT&M
Documenting Changes (VPN access required)  
Monthly Ticket Report  
Additional Expert Advice T&M

More than
200 customers
trust ConSol for their IT & software

Contact

Marc Mühlhoff

Get in touch with us now!

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