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Reference Union Investment: DevOps in action

Proactive
Platform operations
with a future

 

Financial services provider Union Investment once again places its trust in ConSol. Following the successful modernisation of the legacy system, the IT expert took over the application operation of the platform - with success. The result after five months of taking over operations: fully automated deployment, faster ticket and incident processing as well as sustainable time and cost savings.

100%

automation from deployment to production

50%

reduced ticket processing time

20%

fewer incidents thanks to high-precision monitoring

The decision to place the operation of our platform in the expert hands of ConSol was exactly right. With ConSol, we have a technologically excellent partner at our side who optimally supports our demand for proactive operation and is actively involved in all processes from development to go-live.

Marcus Herbert
Group Manager Custody Platform and Architecture Market/Custody, Union Investment

Project objective

More collaboration, more DevOps, more proactivity

Since October 2024, ConSol has been supporting the transition to a future-proof operational organisation in order to meet the increasing demands placed on the central integration platform in the custody business (custody platform) in the course of digitalisation. The focus is on the closer interdisciplinary integration of development and operations, the expansion of DevOps structures and proactive and high-performance platform operation.

Solution

Efficiency thanks to DevOps excellence. ConSol revitalised a genuine DevOps culture at Union Investment. As the interface between development, operations and project owners, the IT specialist is proactively involved in all processes along the value chain. Targeted optimisation in team collaboration has made processes more efficient. The response and processing time for tickets (incidents, changes) was reduced by 50%. 

High-precision and fine-tuned monitoring ensures proactive incident management. The system recognises faults in advance. This means they can be rectified before they have a negative impact on business operations. The result: 20% fewer incidents.

ConSol has in-depth technological expertise and knows the deployed tech stack down to the last detail — the ideal foundation for the smooth operation of more than 110 containerized (sub-)applications.

Benefits: More powerful platform & efficient operation

Automated deployments for greater efficiency

The deployment process has been almost 100% automated and significantly accelerated. Several services can now be rolled out simultaneously - saving up to 45 minutes per deployment.

Higher system availability & stability

Fewer incidents, falling ticket numbers and shorter processing times are reflected in higher system availability.

Increasing productivity through DevOps culture

Clearly defined processes and responsibilities, close team co-operation and an open feedback and communication culture will form the basis for proactive IT operations at Union Investment in future.
The optimised use of resources not only saves time and costs, but also reduces the workload of the 20-strong dev team. The number of incidents forwarded to the dev team has been reduced by 30%. Time that can be channelled into innovation and further development in the future. 

ConSol in numbers

Founded in

1984

 

More than

250

employees

In

3

countries

 

100%

creativity

50% of our staff have been at the company

10

years or more

More than

999

successful projects

100%

owner-managed

 

4

company venues

 

Auf der Suche nach dem passenden Partner für Ihr IT-Projekt?

Let's talk!

Samuel Pabst

# IT Integration
# DevOps
# Trainings
+49-211-339903-73
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